Pet Services Market Size, Share & Industry Analysis, By Pets (Dogs, Cats, and Others), By Services (Boarding/Hostel, Grooming, Training, and Others), and Regional Forecast, 2025-2032

The global pet services market size was valued at USD 43.39 billion in 2024. The market is projected to grow from USD 45.58 billion in 2025 to USD 66.23 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 5.48% during the forecast period.      

Pet services refer to various services included for pets, such as pet boarding, sitting, insurance, grooming, and training aimed at enhancing the health, well-being, and lifestyle of pets. Furthermore, various prominent players are operating in the market, including Destination Pet, Pet Paradise, CVS Group, Camp Bow Wow, and Walmart.

MARKET DYNAMICS

Market Drivers

Rising Pet Ownership Globally to Propel Market Growth

Pets are increasingly being considered integral family members in households across countries. The rising pet ownership and the increasing number of pets globally propel market growth. Various studies suggest that the number of households owning a pet is considerable across countries. According to the American Veterinary Medical Association (AVMA), a U.S.-based non-profit organization, the number of dog-owning households in the U.S. increased from 53.4 million in 2023 to 59.8 million in 2024. Additionally, the number of cat-owning households in the U.S. increased from 38.7 million in 2023 to 42.1 million in 2024. Increasing disposable income among middle-class populations across developing countries boosts pet owners' spending on pets, thus driving global pet services market growth.    

Increasing Health Awareness and Increasing Urbanization to Fuel Market Growth

Increasing health awareness among pet owners regarding their pet’s well-being and overall health fuels market growth. Pet owners are increasingly focusing on pet personal grooming services, such as haircuts, nail trimming, skin treatments, and baths, owing to a growing focus on pet health, increasing the global pet services market share. Moreover, growing obesity and related health issues among pets are boosting demand for pet services. Furthermore, increasing urbanization has led to a rise in the number of nuclear families and single-person households, where pets often serve as companions to reduce stress and improve emotional well-being. Urban dwellers, especially working professionals and individuals with busy lifestyles, rely on pet boarding, grooming, and sitting services owing to smaller living spaces and hectic schedules, thus propelling market growth.  

Market Restraints

Rising Operational Costs and High Prices of Luxury Services to Limit Market Growth

Pet services, such as grooming and boarding, are labor intensive; increasing wages and growing staff shortages have driven up operational costs. Additionally, rising commercial rental prices, especially in urban areas, are increasing operational expenses for grooming salons and boarding facilities, thus affecting key market player’s profit margins. Furthermore, the high prices of luxury pet services, such as luxury boarding facilities and premium grooming salons, may restrict demand from budget-conscious consumers. Additionally, cost-conscious consumers usually prefer affordable pet services due to their limited budgets, thus limiting the growth of market.    

Market Opportunities

Rising Popularity of Pet Insurance among Pet Owners to Drive Market Growth

The popularity of pet insurance services is rising significantly owing to rising veterinary expenses and an increasing number of accidents and diseases among pets. As pet owners consider pets to be part of their family, awareness of pet care responsibilities has risen, further propelling market growth. Moreover, the growing number of insured pets across countries is contributing to this growth. According to the North American Pet Health Insurance Association (NPHIA), a U.S.-based pet industry association, the total number of insured pets across the U.S. increased from 4,849,540 in 2022 to 5,676,776 in 2023, marking an increase of 17.1% compared to the previous year. Additionally, in Canada, the total number of insured pets rose from 508,730 in 2022 to 577,785 in 2023, reflecting a 13.6% increase.

Several prominent industry participants are launching new insurance services for pet owners. For instance, in January 2024, Petco Health and Wellness Company, Inc., a U.S.-based pet products & services, partnered with Nationwide, a U.S.-based pet insurance company, to launch a new customizable pet health insurance plan for various pets, including dogs, cats, rodent, and reptiles.

Market Challenges

Limited Availability of Skilled Labor to Hamper Market Growth

Limited availability of skilled groomers and caretakers hampers market growth. Hiring and retaining skilled pet groomers and caretakers has become challenging owing to high job demand and relatively low wages. The limited number of accredited institutions offering structured training programs for pet groomers and caretakers further reduces the availability of skilled labor. Moreover, pet services require long hours of standing, lifting heavy pets, and handling aggressive or anxious animals, making it less appealing as a long-term career among individuals.

Pet Services Market Trends

Growing Popularity of Clean Services to Provide Growth Opportunities

The popularity of clean pet services is growing significantly owing to rising health awareness among individuals and an increasing number of eco-conscious consumers worldwide. Health-conscious consumers tend to prefer clean grooming services owing to growing awareness of harmful chemicals and rising safety concerns for their pets. Several major market players are focusing on launching clean services owing to increasing demand from health-conscious and eco-conscious consumers. For instance, in April 2023, Petco Health and Wellness Company, Inc., a U.S.-based pet products & services, launched its new clean grooming initiative offering clean grooming services. According to the company, it will use products made with clean ingredients and featuring a clean ingredients badge.  

Impact of COVID-19

The COVID-19 pandemic significantly impacted the market owing to lockdowns imposed worldwide by governments in 2020. The demand for pet boarding/hostel was affected by travel restrictions and the shutdown of offices, which left individuals working from home. As a result, the need for pet boarding declined, especially among professional individuals. Moreover, several pet salons were temporarily shut down due to lockdowns and social distancing regulations, leading to revenue losses among industry participants. Furthermore, the popularity of online shopping increased rapidly after COVID-19. According to the National Pet Owners Survey 2021-2022 by the American Pet Products Association (APPA), a U.S.-based pet industry association, the percentage of pet owners shopping online increased from 72% in 2020 to 86% in 2021.

SEGMENTATION ANALYSIS

By Pets

Increasing Number of Pet Dogs Boosted Segment Growth

Based on pets, the global market is segmented into dogs, cats, and others. The dogs segment dominated the market in 2024 owing to the growing number of pet dogs and the wide availability of dog care services across countries. According to the European Pet Food Industry Federation (FEDIAF), a Europe-based pet food association, the number of pet dogs increased from 89 million in 2020 to 106 million in 2022 across Europe. Moreover, the popularity of dogs as pets is rising owing to their companionship and reduced loneliness, which they provide for individuals living alone.

The cats segment is expected to grow significantly throughout the forecast period. The adoption of cats as pets is increasing compared to other pets. Cats require low maintenance, as they are independent and do not need frequent walks, making them a preferred choice among individuals with busy lifestyles and small living places.  

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By Services

Boarding/Hostel Segment Led due to Growing Business Travel Among Pet Owners

Based on services, the global market is divided into boarding/hostel, grooming, training, and others. The boarding/hostel segment dominated the market in 2024. The demand for pet daycare services is rising rapidly owing to the rising number of working individuals with busy schedules and daily office commitments. Working pet owners usually leave their pets at boarding facilities on the way to work for daycare. Moreover, the growing leisure and business travel among pet owners, who seek proper care facilities for their pets during extended trips, is propelling the segment’s growth.   

Various new industry participants are focusing on acquisition to expand into pet boarding/hostel services. For instance, Propelled Brands, a U.S.-based company, announced the acquisition of Camp Bow Bow, a U.S.-based dog boarding company, to enter the pet services industry owing to increasing dog ownership among households.

The grooming segment is expected to grow significantly in the coming years owing to growing awareness of the importance of grooming to prevent infections, parasites, and skin diseases. Veterinarians and pet influencers promoting regular grooming for pets’ overall well-being and health are driving the segment’s growth.   

Pet Services Market Regional Outlook

Geographically, the global market is segmented into North America, Europe, Asia Pacific, South America, and Middle East & Africa.

North America

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North America accounts for the largest market share owing to the increasing disposable income and high presence of prominent industry players across countries. Moreover, the increasing availability of pet services across Canada and the U.S. fuels market growth. Key market players are focusing on expanding their reach across the region. For instance, in May 2023, Pet Paradise, a U.S.-based pet services company, launched its new pet care center, Pet Paradise Birmingham, in Alabama, offering a wide range of services, including professional grooming and overnight boarding.

The U.S. is the most prominent country in the region owing to the high presence of prominent players and an increasing number of pets countrywide. According to the American Veterinary Medical Association (AVMA), a U.S.-based non-profit organization, in 2024, the number of pet dogs was 89.70 million, and pet cats were 73.8 million across the U.S.

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Europe

Europe is expected to grow significantly throughout the forecast period owing to the increasing pet ownership and the growing trend of treating pets as integral family members, which leads to higher spending on their overall well-being. According to the European Pet Food Industry Federation (FEDIAF), a Europe-based pet food association, in 2022, Europe had 352 million pets, including 129 million cats, 106 million dogs, and 30 million small mammals. Moreover, rising health consciousness among individuals boosts demand for pet grooming services across the region.  

Asia Pacific

Asia Pacific is expected to grow significantly in the coming years owing to the growing pet adoption across countries and rising disposable income among the middle-class population. Moreover, the demand for pet boarding and hostel services is growing rapidly owing to the rising number of single-person households and increasing working populations across China, India, Japan, and Australia.

South America

South America is expected to grow steadily throughout the forecast period owing to the increasing popularity of dogs and cats as pets across Argentina, Brazil, Chile, Ecuador & Peru, coupled with rising disposable income among the middle-class population. The increasing number of new players across the region offering various services owing to increasing consumer demand propels market growth across the region.

Middle East & Africa

Middle East & Africa is expected to grow considerably throughout the forecast period owing to the growing number of household pets across UAE, Saudi Arabia, and South Africa coupled with rising disposable income among individuals. Furthermore, several industry participants are introducing new services owing to increasing demand from pet owners across the region. For instance, in September 2024, Tree Insurance, a Saudi Arabia-based company, launched its new Pet Insurance for dogs and cats in Saudi Arabia. According to the company, the new insurance covers various costs, such as veterinary care, surgeries, and medications.   

COMPETITIVE LANDSCAPE

Key Market Players

Prominent Players Focus on Launching New Service Centers to Expand Their Reach

The global market is characterized by intense competitive rivalry. International prominent market players capitalize on their strong brand loyalty & presence to stay ahead of the competition. Several key market players are focusing on expanding their reach by launching service centers across countries. Moreover, the opening of new service centers also strengthens the brand presence of these industry participants.

List of Key Pet Services Companies Profiled

• Destination Pet (U.S.)


• Pet Paradise (U.S.)


• Pet Resorts Australia (Australia)


• CVS Group (U.K.)


• Camp Bow Wow (U.S.)


• Walmart (U.S.)


• Paws & Collars (India)


• Wag Hotels (U.S.)


• Fetch! Pet Care (U.S.)


• Paw Space (India)

KEY INDUSTRY DEVELOPMENTS

• October 2024: Walmart, a U.S.-based retail corporation, launched its three new pet services centers in Glendale, Chandler, and Mesa across Arizona, U.S. According to the company, the new centers would offer various pet services, including grooming (baths, nail trims, teeth cleaning, ear cleaning & basic hair trims).


• July 2024: Bajaj Capital Insurance, an India-based company, launched its new Pet Insurance segment in India for dogs. According to the company, it would offer comprehensive and tailored insurance solutions catering to individual needs and preferences.


• June 2023: Destination Pet, a U.S.-based pet services company, acquired Pet Palace Pet Boarding Resort, a U.S.-based pet care facility. According to the company, the new acquisition would strengthen its presence across the U.S. and provide access to new markets.


• April 2023: Pet Paradise, a U.S.-based pet services company, launched its new pet care resort, Pet Paradise Lake Buena Vista, in Florida, U.S. According to the company, the new resort’s boarding space includes air-conditioned suites for dogs and condos for cats.


• February 2022: Petco Health and Wellness Company, Inc., a U.S.-based pet products and services firm, announced a partnership with Rover.com, a U.S.-based online pet care services marketplace, to provide easy access to various services, such as et products, training, grooming, and veterinary care for dogs and cats to its consumers directly on Rover through Petco.com.

REPORT COVERAGE

The market report analyzes the market in-depth and highlights crucial aspects such as prominent companies, pets, and services. Besides this, the report also provides key industry trends and factors contributing to the growth of the market.

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Report Scope & Segmentation